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Carrier search

Handovers

Leads sales has handed over, waiting to go to a dispatcher.

Closed carriers

Won, lost and handed to dispatch, by month.

#MC / DOTCarrierOutcome Closed byAgentDispatcherWhen

CRM

Everything you have claimed, newest activity first.

Dispatch CRM

Every carrier being serviced, and who is servicing it.

#MC / DOTCarrierDispatcherPhoneWhereStageLast touched

Sales CRM

Every claimed lead on the floor and who owns it.

#MC / DOTCarrierOwnerPhoneWhereStageLast touched

Users

Staff accounts, what they may search, and their devices.

UserDivisionDevicesCan searchStatus

Devices

Approve, ban or forget the browsers your staff sign in from.

Staff / deviceBrowser / OS / TZIDTimesStatus
actions

Activity

How much each person has read, what they searched, and every admin action.

Settings

Access control and the divisions staff sign in under.

Access control

Suspend all staff Everyone except administrators loses access. Devices are left alone, so nothing needs approving again when you restore it.
Forget all devices Every browser except yours is removed. Next sign in everyone gets a code and lands back in the approval queue.

Divisions

The login page shows the name only, and the domain is added to the username behind the scenes. Anyone on a domain not listed here signs in with their full email instead.